Imagine yourself sitting on a desk or wherever you are and put your cell phone a bit far away from you. Now I would tell you to try to pick up the cell phone. Hey listen!! I did not tell you to pick up the cell phone, I just mentioned that TRY to pick up the cell phone.
BUT is a word which actually I term it as a WALL CREATOR. It is very common to use BUT in our daily conversations and it is more so often when there is a disagreement. The word is also used extensively while giving feedback which are not so positive. We promptly mention the good part first and then we proceed with a BUT and we mention the negatives. The word BUT creates a wall between the two phrases and thus it negates all that is said before the word BUT and only emphasizes the phrase which is said after. In a negotiation or a disagreement when you say that " I agree to your viewpoint but..." the person who is listening to you get a clear message that you never agreed and thus the rapport breaks down. Instead of BUT you can start using a conjunction which I term as BUILD BRIDGES and the magic word is a simple AND. The same example above can be rephrased as "I agree to your viewpoint about the current issue and I was also considering that this ...." or may be "I appreciate your efforts on the job and I would also like you consider the following ....". As you can see, in these examples you are not completely negating the individual's views but also convincing him/her to appreciate your views too. It would be difficult initially and with practice you can be an expert. Build rapport, have great communications and have great success.
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